Telemedicine in Thailand: Best Apps, Costs, and English-Speaking Doctors (2026)

Did you know that you can get an online consultation with a physical doctor in Thailand and have medications sent directly to your home?

It’s called telemedicine service.

It’s an alternative way of visiting a doctor in Thailand, which is cheaper and more convenient than visiting a hospital in person.

In this article, let’s take a look at everything you need to know about getting telemedicine service in Thailand, including pros, cons, costs, and service providers.

The Overview of Thailand Telemedicine Service

Telemedicine service isn’t new. It has been around for a while, but has become more popular because of COVID-19.

During that time, many investors in Thailand developed a telemedicine service application allowing you to choose your own doctor, get a medical consultation online, and receive medications at your home.

Now, telemedicine has become more popular.

For example, the Thailand Universal Coverage, known as the 30-baht program, now requires certain patients to use a telemedicine service instead of visiting the clinic or hospital in person.

This 30-baht telemedicine option is tied to Thailand’s Universal Coverage Scheme, which is available to Thai nationals (and, in some cases, people covered through a Thai employer’s Social Security Scheme). Most foreign residents on a retirement, marriage, or work visa aren’t enrolled in it, so this specific free option usually isn’t available to expats. The private telemedicine apps below are the relevant option for most foreigners, and none of them require Thai citizenship to sign up.

And it’s not just for public healthcare. When it comes to private healthcare, there are many telemedicine services available on the market right now.  You can download an application, choose a doctor, and visit a doctor online.

Doctor Quality

Doctors you find in telemedicine applications in Thailand are licensed doctors.

All of them are legitimate doctors currently working in both public hospitals and private hospitals in Thailand.

But you might not be able to find attending doctors (experienced doctors who supervise other doctors in a clinical setting) with telemedicine applications.

For attending doctors, you can mainly find them in premium private hospitals or major public hospitals only.

How to Use Telemedicine Service 

To use the telemedicine service as an expat in Thailand, below is what you need to do in general.

Each telemedicine app may have different procedures.

• Download a telemedicine application on your phone.
• Complete the registration process by providing your
  • Thai phone number (it’s required for OTP)
  • Full name
  • Date of birth
  • Your current health condition
  • Your current address for receiving medications
• Choose a doctor. It’s possible to either book an appointment in advance or make an instant consultation.
• Get an online consultation. An online consultation normally lasts up to 15 minutes. Make sure to explain your sickness in detail, as well as prepare all the questions you have before seeing a doctor.
• Pay for the service. Depending on the app you use, credit card and QR code payment via mobile banking are the two most common methods. It’s also possible to pay with health insurance.
• Medications will be sent to you within 1-2 hours.

Cost

One of my friends recently used a telemedicine service when he had COVID-19.

Here’s how much he needed to pay:

• Doctor’s fee: 300 baht
• Medications: 670 baht

He did a further check with the cost of medications. If he needed to buy them on his own, it would have cost him 520 baht.

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Adding the delivery fee, it can be assumed that the telemedicine service isn’t overcharging on medications. 

Please note that if you want to see a specialist doctor, the doctor’s fee can be higher. It can range from 500 baht to 1,500 baht.

Best Thailand Telemedicine Apps 

There are many telemedicine applications in Thailand.

However, only a few of them are suitable for expats in Thailand. Here are our top three:

• Mordee
• Doctor Anywhere
• Clicknic

Mordee

Mordee is one of the first telemedicine applications in Thailand.

The app is developed by True Digital Group Co., Ltd, which is basically the same group as True, one of the biggest internet operators in Thailand.

You can find over 500 general physicians and specialists with Mordee.

One of the great things about Mordee is that you can quickly see the name of the hospital that each doctor is currently working at. This means that if a doctor is working in a popular private hospital, there’s a high chance that he/she can speak English well.

Doctor Anywhere

Doctor Anywhere, previously called Raksa, is another big telemedicine app. 

It’s a multinational app providing telemedicine service in many countries in Southeast Asia, including Thailand, Singapore, Indonesia, the Philippines, Vietnam, and Malaysia.

In addition to general physicians and specialists, you can get mental health consultations from psychiatrists throughout Thailand.

Doctor Anywhere lists all the languages that doctors can speak. But you need to check each doctor’s profile individually to see it.

Clicknic 

Clicknic is another big player in the market since it has partnered with the Thailand National Health Security Office (NHSO) to provide telemedicine services to Thai citizens with universal health coverage.

Clicknic has a smaller pool of doctors than Mordee. The app is also not as intuitive.

Additionally, you will be able to see a list of doctors only after you complete an identity verification with your passport.

BeDee

BeDee is the digital healthcare platform run by BDMS (Bangkok Dusit Medical Services), Thailand’s largest private hospital network, which also owns Samitivej, Bangkok Hospital, Phyathai, and BNH. The app covers teleconsultation with doctors across specialties including general practice, psychiatry, family medicine, and dermatology, plus telepharmacy (a pharmacist reviews and dispenses your prescription) and at-home lab tests.

BeDee doesn’t publish a fixed consultation price on its own site, so check the current rate in the app before booking. Its main draw is the BDMS network behind it, which is well known among expats for hospitals that regularly treat foreign patients.

Samitivej Virtual Hospital

Samitivej Virtual Hospital is Samitivej Hospital’s own telemedicine service, accessible through the Well by Samitivej app, LINE, or its website, and available 24/7 without needing to book ahead. It offers general and specialty online clinics (including a pediatric clinic), plus home services for blood tests and flu vaccinations.

Samitivej publishes its own consultation fees: 500 baht for the first 15 minutes at the general Online Health Clinic, and 800 baht for the first 15 minutes at its specialty clinics (pediatric, colorectal, and others), with medicine delivery charged separately at 100 baht per route. Since Samitivej hospitals are a common choice among medical tourists and long-term expats, this is a solid option if you’d rather stay within one hospital group’s records system.

Quick Comparison: Which Telemedicine App to Choose

App	Backed by	Good fit for	Typical fee
Mordee	True Digital Group	Widest specialist choice (500+ doctors, 20+ specialties)	Not published on the official site; check in-app
Doctor Anywhere	Multinational (operates across Southeast Asia)	Insurance direct billing (AXA, Cigna, Dhipaya, Generali, SMK) and fast medication delivery	Not published on the official site; check in-app
Clicknic	Partnered with Thailand’s National Health Security Office (NHSO)	Thai nationals on the 30-baht Universal Coverage Scheme, not most foreign private-pay patients	Free for eligible scheme members; not typically set up for outside payment
BeDee	BDMS (Bangkok Hospital, Samitivej, Phyathai, BNH group)	Access to a large private hospital network’s specialists plus telepharmacy	Not published on the official site; check in-app
Samitivej Virtual Hospital	Samitivej Hospital	Staying within one hospital’s record system; pediatric and specialty clinics	500 baht (general clinic) / 800 baht (specialty clinic), first 15 minutes

Fees change and most apps don’t publish them outside the app itself, so treat the figures above as a starting point rather than a quote. If your health insurance is footing the bill, confirm direct billing or claims support with the app before your appointment.

How to Choose a Telemedicine Doctor

Unlike visiting a hospital in person, you need to choose a doctor yourself when using a telemedicine app.

This is what you should do when choosing a doctor:

• Check the doctor’s profile in detail to make sure you choose the right doctor for your sickness.
• If the application doesn’t provide sufficient information, you can search for their profiles in a search engine like Google.
• Make sure the doctor can speak English. Some applications may list the languages that doctors can speak. If not, choose a doctor who works in a leading private hospital.

Pros

Here are the quick pros of telemedicine service:

• Convenient: You can see a doctor right away at your home.
• Cost: It’s very cheap. Normally, when you visit a private hospital, you can expect to pay at least 1,200 baht. With telemedicine, it’s normally less than 1,000 baht.
• Speed: You can quickly get a medical consultation and receive medications within 1-2 hours.

Cons 

Telemedicine isn’t perfect. There are three main disadvantages.

• Treatment quality: Since a doctor can only diagnose you online without any vital checks, scans, or seeing your symptoms, the accuracy can be lower than visiting a doctor in person.
• Only for non-serious sickness: It’s an online consultation that only works for non-serious sicknesses. For emergency or serious sicknesses, it’s still better to visit a hospital.
• Temporary storage of medical history: When visiting a hospital, your medical history will be kept physically in detail which helps in further diagnosis. On the other hand, your medical history with telemedicine is only stored temporarily in an application.

Who Should Use the Telemedicine Service? 

According to the National Library of Medicine, telemedicine helps in providing quality care while minimizing treatment costs.

This is also true in Thailand.

Telemedicine service is a good option if you want an affordable way to get treatment quickly.

By seeing a doctor early, it often results in a quicker recovery.

However, for an emergency sickness, such as suddenly having serious chest pain or stomach ache, it is a better idea to go straight to a hospital.

Can I Pay with Health Insurance? 

As of 2026, several local and international insurance companies have direct billing systems set up with telemedicine applications.

In many cases, you need to make a claim later by submitting a medical certificate and receipt.

However, it’s also a good idea to contact your insurance company in advance to make sure they can pay for the telemedicine service in Thailand.

Can I Get a Medical Certificate? 

Yes, you can get a medical certificate with telemedicine. You can request it when making an appointment with a doctor through the application.

Can I Get a Medical Receipt? 

Yes. After a payment, a telemedicine application can issue you a receipt in the form of a pdf.

Telemedicine Service vs Pharmacy 

In addition to telemedicine services, you can simply visit any pharmacy in Thailand and buy medications to treat your sickness immediately.

It’s the most affordable way since you don’t need to pay for any doctor’s consultation fee at all.

However, while a pharmacist can recommend which medications you should buy, they are not a medical doctor and might not be able to give you the right medications based on your symptoms.

Telemedicine Service vs Hospital

A telemedicine service is much more convenient than visiting a hospital in person.

You won’t need to wait at least half a day to see a doctor for a few minutes at a government hospital.

You also don’t need to travel at all since all you need is a smartphone and a good internet connection.

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Also, a telemedicine service is much more affordable than visiting a private hospital. It should not cost you over 1,000 baht. On the other hand, a single private hospital visit costs you at least 1,500 baht on average.

However, telemedicine only works for non-serious and non-emergency sicknesses.

If you want quality treatment from the beginning, it’s better to visit a hospital right away. Also, in case of an emergency, always visit a hospital.

FAQ

Can foreigners use telemedicine apps in Thailand?

Yes. None of the apps covered above require Thai citizenship to register, and their interfaces are available in English. The one exception is Clicknic, which is built around Thailand’s Universal Coverage Scheme for Thai nationals rather than private-pay foreign patients (see the comparison table above).

Do I need a Thai bank account or Thai ID to sign up?

You don’t need a Thai ID card. You will need a Thai mobile number to receive the OTP used during registration (see the sign-up steps above), and a Thai address for medication delivery. Payment is usually by credit card or QR code mobile banking, so a Thai bank account isn’t required either.

Is telemedicine covered under Thailand’s 30-baht scheme for foreigners?

Not for most expats. The 30-baht Universal Coverage Scheme is for Thai nationals, and most foreign residents pay for telemedicine directly or claim it through private health insurance instead. See our guide to health insurance in Thailand for how expat coverage is usually structured.

Can I get a repeat prescription for an ongoing condition through telemedicine?

Several apps list specialists for conditions people manage long-term, such as endocrinology or cardiology, so a refill consultation for a stable, already-diagnosed condition is often possible. Policies vary by app and by medication, so confirm with the doctor on the call rather than assuming — this isn’t something we can answer generically since it depends on your specific diagnosis and medication.

What happens if the doctor decides I need to be seen in person?

The doctor will tell you during the call and typically recommend a specific department or hospital to visit next. This is a normal part of how telemedicine works everywhere, not a failure of the app — it’s built into the “Cons” section above (treatment quality is lower without a physical exam).

Can I use these apps outside Bangkok?

Yes. Doctor Anywhere and Mordee both advertise nationwide coverage, with fast medication delivery (around 90 minutes) concentrated in Bangkok and dozens of other provinces, and slower delivery elsewhere. If you live somewhere remote, check the app’s delivery estimate for your specific address before you rely on same-day medication.

Is my consultation and medical data kept private?

Telemedicine apps operating in Thailand are subject to the Personal Data Protection Act (PDPA), which sets rules on how personal and health data must be handled and stored. As the article notes above, your medical history in a telemedicine app is generally kept for a shorter period than a hospital’s physical records, so it’s worth downloading or saving your own copy of any prescription or medical certificate you’re issued.

Now, on to You

Telemedicine services are another good healthcare option in Thailand. It’s convenient and affordable.

It allows you to get a medical consultation quickly right at your home.

If you have experience getting telemedicine service in Thailand, please share it in our comment section below.