Thailand Immigration Offices: Locations, Contacts and Booking
November 5, 2026

Thailand Immigration Offices: Locations, Contacts and Booking

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If you live in Thailand on anything longer than a tourist stay, you’ll deal with your local immigration office. It’s where you extend your visa each year, make your 90-day reports, get a re-entry permit before you travel and pick up a residence certificate for your driving licence or bank account.

This guide shows you where each office is, when it opens, how to contact it and whether you can book ahead.

It covers 28 offices and service points that expats use most, from Bangkok and the provinces around it to Pattaya, Hua Hin, Chiang Mai, Isaan, Phuket and the islands. Each listing gives the address with a note on how to find it, the hours, phone and online contacts, a map link and the date we last checked it. If a line is missing, no official source confirmed it.

Before the listings, we explain which office is yours, what happens on the day, what to bring for an extension and what it costs, using reports from readers who went in 2026.

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Key Takeaways

  • Use the office that covers the address where you live, not the one nearest your work or your hotel.
  • Most offices open Monday to Friday, 08:30 to 16:30, and close on public holidays.
  • In Bangkok, short extensions for visa-exempt and visa-on-arrival stays go to Counter K at IT Square Laksi, not Chaeng Wattana.
  • Go early: one Chaeng Wattana visitor in May 2026 arrived at 7:45, got number 168 and waited two hours.
  • Bring spare photocopies, photos and your TM.30 receipt, because a missing paper usually means a second trip.
  • Bank papers cause more refusals than anything else in the reader reports we read, so update your bank book on the day you apply.
  • An extension costs THB1,900.

Which Office Is Yours

Each province has its own immigration office, grouped under regional divisions of the Immigration Bureau. You deal with the one that covers your registered address, because that’s where your 90-day reports and extensions are handled. Our 90-day notification guide explains the report itself.

Hours in this directory come from the Bureau’s office-hours table, and phone numbers come from its 2024 phonebook where an office has no working website, so call before you go.

Each office also sets its own paperwork. The same extension can need different documents in Pattaya and in Korat, and a form one office accepts can be turned down at the next. A friend’s experience at another office is a rough guide at best, so check with yours.

What to Expect on the Day

Offices open on weekdays and close on public holidays. Expect a queue number system. You get a ticket at the front desk, wait for your number, and an officer checks your papers at a counter. If anything’s missing, you’ll have to come back.

We’d go early. In May 2026, one visitor to Chaeng Wattana arrived at 7:45 and still got number 168. Smaller offices are quicker: a reader at Rayong in October 2026 was done in under an hour, and one at Udon Thani in April 2026 took 30 minutes.

Some offices close for lunch from 12:00 to 13:00 (the hours in each listing show which), so we’d get a ticket before noon. Some also keep your passport overnight: a Phuket reader in June 2026 collected theirs the next afternoon, so leave room for a second trip.

English at the counter varies by officer. A Phuket reader in June 2026 said the officer who checked their papers spoke perfect English, but at smaller offices we’d bring a Thai-speaking friend for anything unusual.

Bangkok

Bangkok has three places to go, and which one depends on your visa:

Your stayWhere to go
Visa exempt, visa on arrival, Non-Immigrant 30 or 90-day stamp, transitCounter K, IT Square Laksi
Retirement, marriage, business, education and other long stays; 90-day reports; TM.30; re-entry permitsChaeng Wattana Government Complex
BOI, Smart Visa or LTROne Bangkok (TIESC)
Which Bangkok office handles your visa

Immigration Division 1 (Chaeng Watthana Government Complex)

The main office for anyone living in Bangkok, except at the airports and Bangkok ports.

  • Address: Government Complex, Building B (South Zone), 120 Moo 3, Chaeng Wattana Road, Thung Song Hong, Lak Si, Bangkok 10210. The office is near the escalator on the 2nd floor, Door 2. 90-day reports (Counter A) and TM.30 (Counter B) moved up to the 3rd floor in July 2025.
  • Hours: Monday to Friday, 08:30 to 12:00 and 13:00 to 16:30. Walk-in queue tickets are handed out from 08:30 to 15:30.
  • Phone: +66 2 141 9889 (hotline 1178)
  • Website: bangkok.immigration.go.th
  • Facebook: Bangkok Immigration, Division 1
  • Online queue: gov.immigration1.queueonline.net
  • Map: Google Maps
  • Last checked: 30 October 2026
Gate 2 sign at the Chaeng Wattana Government Complex
Gate 2 at the Government Complex, the entrance for Immigration Division 1. The office is just inside, near the escalator on the 2nd floor.

Take the MRT Pink Line to Government Complex Station (PK 12), then the free shuttle bus to Building B. Our Chaeng Wattana guide covers the route step by step.

Officially, tickets start at 08:30. In practice, one blogger who went in May 2026 says a counter outside the building hands out arrival numbers from 6:00, which are swapped for processing numbers at 8:30. They arrived at 7:45, got number 168 and were called at 9:55. If you have a flight or a job to get to, we’d be there well before 8:00. Our guide to the best time to go to immigration has more on the quieter days.

Online appointments open 30 days ahead and fill up every day, so readers check early in the morning when the new day is added. Even with an appointment, you still collect a queue number at the counter. Inside, readers say you show your passport at security, and there are photocopy shops and food on the floor below the office. A residence certificate takes about 7 days; our residence certificate guide explains it.

Counter K (IT Square Laksi), for short extensions

This counter handles short extensions, so tourists and visa-exempt visitors don’t go to Chaeng Wattana. It covers visa exempt entries, visa on arrival, Non-Immigrant 30 and 90-day stamps, transit and courtesy visas and the APEC card, plus lost passports, lost TM.6 cards and arrival stamp corrections. Division 1 calls it a temporary service centre, but it has been here since April 2022.

  • Address: IT Square Laksi Plaza, 3rd floor, Chaeng Wattana Road, Lak Si, Bangkok.
  • Hours: Monday to Friday, 08:30 to 12:00 and 13:00 to 16:30. The queue closes at 16:00 on the 2022 notice; a visa school said 15:00 in September 2026, so we’d arrive by 14:00.
  • Phone: no number of its own; call Division 1 on +66 2 141 9889 or the 1178 hotline.
  • Getting there: SRT Dark Red Line to Lak Si station, exit 1 or 2. From the MRT Pink Line, get off at Lak Si and cross the skywalk.
  • Map: Google Maps
  • Last checked: 4 November 2026

Don’t confuse it with the 2nd-floor centre in the same mall, which serves workers from Myanmar, Laos, Cambodia and Vietnam only.

Thailand Investment and Expat Services Center (One Bangkok)

BOI, Smart Visa and LTR holders in Bangkok come here for extensions, 90-day reports, visas and re-entry permits. It used to be called the One Stop Service, and some older pages still place it at Chamchuri Square.

  • Address: One Bangkok building, Parade Zone, 6th floor, Lumphini, Pathum Wan, Bangkok 10330.
  • Finding it: Take the MRT Blue Line to Lumphini, exit 1. From the BTS, get off at Phloen Chit, exit 2, and take the free One Bangkok shuttle bus.
  • Hours: Monday to Friday, 08:30 to 12:00 and 13:00 to 16:30. Queue tickets are issued from 08:30 to 15:30.
  • Phone: +66 2 553 8111, then press 4
  • Facebook: Bangkok Immigration, Division 1
  • LINE: @sub3divi1
  • Map: Google Maps
  • Last checked: 30 October 2026

Around Bangkok

Nonthaburi, Pathum Thani and Samut Prakan each have their own office, so if you live there, Chaeng Wattana isn’t your office even if it’s closer.

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Nonthaburi Immigration

This is a separate office from the Bureau’s headquarters in Pak Kret.

  • Address: 954 Moo 1, Soi Ruammit, Nakhon In Road, Bang Khun, Bang Kruai, Nonthaburi 11130.
  • Finding it: The office is in Bang Kruai, on the far side of the province from Pak Kret, and its website shows only a map pin. Search for its Thai name, ตรวจคนเข้าเมืองจังหวัดนนทบุรี, in your map app and show it to your driver.
  • Hours: Monday to Friday, 08:30 to 16:30.
  • Phone: +66 2 408 2320
  • Email: [email protected]
  • Facebook: Nonthaburi Immigration
  • Map: Google Maps
  • Last checked: 30 October 2026

Pathum Thani Immigration

Its website wouldn’t open for us, so call before you go.

  • Address: 159 Moo 7, Suan Phrik Thai, Mueang Pathum Thani, Pathum Thani 12000.
  • Finding it: The office is in Mueang Pathum Thani, the provincial town, so people living in Rangsit, Thanyaburi or Khlong Luang still make the trip here rather than to Chaeng Wattana.
  • Hours: Monday to Friday, 08:30 to 16:30.
  • Phone: +66 2 147 5111 or +66 2 147 5112
  • Email: [email protected]
  • Website: pathumthani.imm.police.go.th (wouldn’t open for us)
  • Map: Google Maps
  • Last checked: 30 October 2026

Samut Prakan Immigration

Separate phone lines handle extensions and 90-day reports.

  • Address: 5 Soi 2, Suttiphirom Road, Pak Nam, Mueang Samut Prakan, Samut Prakan 10270.
  • Finding it: The office shares a complex with the Provincial Hall, City Hall and district office, on the waterfront in Samut Prakan city next to Paknam Post Office. The nearest BTS station is Pak Nam. There’s parking on site, though it fills up.
  • Hours: Monday to Friday, 08:30 to 16:30, lunch break 12:00 to 13:00. The English version of the contact page says 13:30, so we’d go in the morning.
  • Phone: +66 2 395 0029. Press 1 for extensions of stay, or 2 for 90-day reports, residence notification and re-entry permits.
  • Mobile lines: +66 65 995 1178 for extensions, +66 63 187 1178 for 90-day reports and re-entry permits
  • Email: [email protected]
  • Website: samutprakanimmigration.go.th
  • Facebook: Samutprakan Immigration
  • LINE: 90-day reports and residence notification, extensions
  • Map: Google Maps
  • Last checked: 3 November 2026

Pattaya, Rayong and Hua Hin

All three offices belong to Division 3, so none of them appears on the Bureau’s booking pages below. Rayong runs its own booking site instead.

Pattaya (Chonburi Immigration, Jomtien)

The Bureau treats Pattaya as a service point of the Chonburi office, so Pattaya residents come here.

  • Address: 75/265 Moo 12, Soi 5, Jomtien Beach Road, Nong Prue, Bang Lamung, Chonburi 20150.
  • Finding it: The office is about 200 metres down Soi 5 from Jomtien Beach Road, in two buildings, A and B. Parking at the office is tight, so readers park on Jomtien Second Road near Rompho Market at the top of the soi and walk down. Photo and photocopy services are in the law offices next door.
  • Hours: Monday to Friday, 08:30 to 16:30.
  • Phone: +66 38 252 751 to 754. The Si Racha service point is +66 38 312 571.
  • Email: [email protected]
  • Website: chonburi.imm.police.go.th (wouldn’t open for us)
  • Facebook: Chonburi Immigration
  • Map: Google Maps
  • Last checked: 30 October 2026

In April 2026, one reader thought Jomtien had no appointment system any more, so we’d plan on walking in early. Readers in October 2026 said the residence certificate form is only available at the office itself.

Rayong Immigration

Rayong’s office moved to a new building on 1 October 2025. The old building now handles only workers from Myanmar, Laos, Cambodia and Vietnam, plus investigation cases.

Hua Hin (Prachuap Khiri Khan Immigration)

We found no working website or official Facebook page for this office, so phone ahead.

  • Address: 439 Moo 1, Thap Tai, Hua Hin, Prachuap Khiri Khan 77110.
  • Finding it: The main office is inland at Thap Tai, west of the town centre and the beach, so you’ll need a car or taxi. A smaller counter on the 3rd floor of BluPort mall (11:00 to 17:00) handles 90-day reports, re-entry permits, 30-day extensions and TM.30, but yearly extensions and residence certificates are done only at Thap Tai.
  • Hours: Monday to Friday, 08:30 to 16:30.
  • Phone: +66 32 520 617 or +66 32 520 620
  • Email: [email protected]
  • Map: Google Maps
  • Last checked: 3 November 2026

Kanchanaburi and Trat

Both belong to Division 3, so neither appears on the Bureau’s booking pages.

Kanchanaburi Immigration

  • Address: 100/22 Moo 12, Chalermprakiat Road, Pak Phraek, Mueang Kanchanaburi, Kanchanaburi 71000.
  • Finding it: The office is in Pak Phraek, in Kanchanaburi town. Its website gives only a map pin, so search for its Thai name, ตรวจคนเข้าเมืองจังหวัดกาญจนบุรี, in your map app.
  • Hours: Monday to Friday, 08:30 to 16:30.
  • Phone: +66 34 564 279
  • Email: [email protected]
  • Website: kanchanaburi.immigration.go.th
  • Map: Google Maps
  • Last checked: 4 November 2026

Trat Immigration (Khlong Yai)

The main office is in Khlong Yai district. The Bureau’s phonebook also lists a Koh Chang service point under Trat, but we couldn’t confirm its address, phone or hours, so Koh Chang residents should call this office first.

  • Address: 25 Moo 9, Khlong Yai, Khlong Yai, Trat 23110.
  • Finding it: The office is in Khlong Yai, about 10 km before the Hat Lek border, near the hospital and behind the police station. Koh Chang residents face a trip of about 80 km.
  • Hours: Monday to Friday, 08:30 to 16:30. The Bureau’s table gives the same hours for the Laem Ngop point.
  • Phone: +66 39 510 242. The Laem Ngop point is +66 39 510 840.
  • Website: trat.immigration.go.th
  • Map: Google Maps
  • Last checked: 4 November 2026

Northern Thailand

The northern offices belong to Division 5, and Chiang Rai has a second service point in town at Central Plaza.

Chiang Mai Immigration

This is the office expats visit, not the Division 5 headquarters in Mae Rim.

  • Address: 71 Moo 3, Sanam Bin Road, Suthep, Mueang, Chiang Mai 50200.
  • Finding it: The office is on Airport Road (Sanam Bin Road), near Chiang Mai International Airport. Older guides still send people to Promenada mall, which it left in 2018. There’s a photocopy shop at the back of the building.
  • Hours: Monday to Friday, 07:00 to 16:30. The Bureau’s table lists 07:00, so confirm by phone.
  • Phone: +66 53 201 755
  • Email: [email protected]
  • Website: chiangmai.immigration.go.th, which offers online extensions, 90-day reports and residence notification.
  • Facebook: Chiangmai Immigration
  • Map: Google Maps
  • Last checked: 30 October 2026

Don’t count on the online calendar. In May 2026, readers said they hadn’t seen a free slot in a year and a half, and described a queue outside from 07:30 followed by two to three and a half hours of waiting. There’s a photocopy room beside the main building if you’ve forgotten anything.

Chiang Rai Immigration (Mae Sai main office)

The provincial office is in Mae Sai, on the border, not in Chiang Rai town.

  • Address: 117 Moo 10, Wiang Phang Kham, Mae Sai, Chiang Rai 57130.
  • Finding it: This office is in Mae Sai on the Myanmar border, north of Chiang Rai town. If you live in town, the Central Plaza service point below is closer.
  • Hours: Monday to Friday, 08:30 to 16:30.
  • Phone: +66 53 731 008
  • Email: [email protected]
  • Website: chiangrai.immigration.go.th
  • Facebook: Chiangrai Immigration
  • Map: Google Maps
  • Last checked: 30 October 2026

Chiang Rai Immigration (Central Plaza service point)

A service point inside the mall in Chiang Rai town, open since September 2023.

  • Address: Central Plaza Chiang Rai, 99/9 Phahonyothin Road, Rop Wiang, Mueang Chiang Rai.
  • Finding it: The counter is on the ground floor on the Robinson side, near the temporary passport office and the ramp up to the indoor car park.
  • Hours: Monday to Friday, 08:30 to 12:00 and 13:00 to 16:30.
  • Phone: +66 97 280 7338, or the Mae Sai office on +66 53 731 008, extension 14
  • Email: [email protected]
  • Map: Google Maps
  • Last checked: 30 October 2026

Phitsanulok Immigration

  • Address: 539 Moo 5, Hua Ro, Mueang Phitsanulok, Phitsanulok 65000.
  • Finding it: The office is in Hua Ro, a short taxi ride from most areas. Give your driver the Thai address.
  • Hours: Monday to Friday, 08:30 to 16:30.
  • Phone: +66 55 247 722
  • Email: [email protected]
  • Website: phitsanulok.immigration.go.th
  • Map: Google Maps
  • Last checked: 4 November 2026

Northeastern Thailand

All five northeastern offices belong to Division 4, which lists a booking link for each of them on the Bureau’s website.

Khon Kaen Immigration

  • Address: 197 Moo 13, Mittraphap Road, Non Thon, Mueang, Khon Kaen 40000.
  • Finding it: The office has its own building on Mittraphap Road (Highway 2), north of the city centre. Older maps still show the police training centre or Bus Terminal 3, which it has left.
  • Hours: Monday to Friday, 08:30 to 16:30.
  • Phone: +66 43 306 642
  • Email: [email protected]
  • Website: khonkaen.immigration.go.th
  • Facebook: Khonkaen Immigration
  • LINE: @xan4806o
  • Map: Google Maps
  • Last checked: 30 October 2026

Udon Thani Immigration

The office’s own website gives this Ban Lueam address. The Bureau’s 2024 phonebook still lists the old Phosri Road office, so check the map before you set off.

  • Address: 345 Moo 6, Ban Lueam, Mueang Udon Thani, Udon Thani 41000.
  • Finding it: The office moved on 7 July 2025 from Phosri Road to a five-storey building on the old Ban Na Sai school site in Ban Lueam, on the north-west side of the city. Plan on a car or taxi.
  • Hours: Monday to Friday, 08:30 to 16:30.
  • Phone: +66 42 249 982 or +66 42 249 983
  • Email: [email protected]
  • Website: udonthaniimmigration.go.th
  • Facebook: Udonthani Immigration
  • LINE: @301ltmdi
  • Map: Google Maps
  • Last checked: 30 October 2026

One reader who renewed here in April 2026 was in and out in 30 minutes. Another said the only downside is the location, well outside the city, which means a missing bank paper can now turn one trip into two days, so we’d check the bank letter twice before leaving.

Nakhon Ratchasima (Korat) Immigration

We couldn’t find a working website or confirm an official Facebook page for this office, so phone ahead.

  • Address: 323 Moo 9, Chokchai-Det Udom Road, Nong Bua Sala, Mueang Nakhon Ratchasima, Nakhon Ratchasima 30000.
  • Finding it: The office is south-east of the city on the road to Chok Chai, in the old Division 4 headquarters. The sign off Highway 224 is small, and readers call it easy to miss.
  • Hours: Monday to Friday, 08:30 to 16:30.
  • Phone: +66 44 212 998
  • Email: [email protected]
  • Map: Google Maps
  • Last checked: 3 November 2026

Nong Khai Immigration

  • Address: 106 Moo 7, Chalermprakiat Road, Mi Chai, Mueang Nong Khai, Nong Khai 43000.
  • Finding it: The office is in Mi Chai, roughly 2 km from the Friendship Bridge. The checkpoint at the bridge isn’t where you make 90-day reports or extensions.
  • Hours: Monday to Friday, 08:30 to 16:30.
  • Phone: +66 42 990 935
  • Email: [email protected]
  • Website: nongkhai.immigration.go.th
  • Map: Google Maps
  • Last checked: 4 November 2026

Ubon Ratchathani Immigration

The address on the office’s website is in Sirindhorn district, where the Chong Mek checkpoint is. The site also lists a foreigner services line at Ubon Rajabhat University, but we couldn’t confirm that desk’s address, so check the booking calendar or call before you set off.

  • Address: 189 Moo 10, Nikhom Sang Ton-eng Lam Dom Noi, Sirindhorn, Ubon Ratchathani 34350.
  • Finding it: This head office is near the Chong Mek border, roughly 80 km from Ubon city. City residents usually use the foreigner services desk at Ubon Ratchathani Rajabhat University instead, so call it first.
  • Hours: Monday to Friday, 08:30 to 16:30.
  • Phone: +66 45 366 000. The foreigner services line at Ubon Rajabhat University is +66 45 312 133.
  • Email: [email protected]
  • Website: ubon.immigration.go.th
  • Map: Google Maps
  • Last checked: 4 November 2026

Southern Thailand

The southern offices belong to Division 6. Most have a booking link on the Bureau’s Division 6 page, but Phuket, Koh Phangan and Koh Tao aren’t listed.

Phuket Immigration

The provincial office is in Phuket Town. Its old website no longer works.

  • Address: 482 Phuket Road, Talad Yai, Mueang Phuket, Phuket 83000.
  • Finding it: The office is on Phuket Road in Phuket Town, near Saphan Hin park. Parking inside the compound is limited, so we’d take a taxi or come early.
  • Hours: Monday to Friday, 08:30 to 16:30.
  • Phone: +66 76 221 905
  • Email: [email protected]
  • Facebook: Phuket Immigration
  • Map: Google Maps
  • Last checked: 30 October 2026

One retiree in June 2026 had their papers checked and submitted in under 10 minutes, and collected the passport the next day between 16:00 and 17:00. If you need a re-entry permit too, we’d apply with the extension, because that reader said re-entry applications stop at 16:00.

Phangnga Immigration

The 37 Moo 3 address you’ll see elsewhere is the detention unit, not the public office.

  • Address: 21 Moo 3, Nop Pring, Mueang Phangnga, Phangnga 82000.
  • Finding it: The office is in Nop Pring, in Mueang Phangnga. Khao Lak and Koh Yao residents come here too, so allow for the drive.
  • Hours: Monday to Friday, 08:30 to 12:00 and 13:00 to 16:30. The office’s site says 18:00, but the Bureau’s table and booking calendar both say 16:30.
  • Phone: +66 76 460 512
  • Email: [email protected]
  • Website: phangngaimmigration.go.th
  • Map: Google Maps
  • Last checked: 3 November 2026

Krabi Immigration

  • Address: 382 Moo 7, Sai Thai, Mueang Krabi, Krabi 81000.
  • Finding it: The office is in Sai Thai, outside the old town, about 10 to 20 minutes by taxi. Guides that send you to Uttarakit Road in town are out of date. A visitor in 2022 saw no photocopy shops nearby, so make copies before you go.
  • Hours: Monday to Friday, 08:30 to 12:00 and 13:00 to 16:30.
  • Phone: +66 75 611 097
  • Email: [email protected]
  • Website: krabiimmigration.go.th
  • Map: Google Maps
  • Last checked: 3 November 2026

Koh Samui (Surat Thani Immigration, Samui office)

Samui residents use this office in Maenam rather than crossing to the mainland.

  • Address: 333 Moo 1, Maenam, Koh Samui, Surat Thani 84330.
  • Finding it: The office is up Maenam Soi 1 on the north coast, with signs from the main road. Older guides that say Na Thon are out of date.
  • Hours: Monday to Friday, 08:30 to 12:00 and 13:00 to 16:30. Call to confirm.
  • Phone: +66 77 423 440
  • Email: [email protected]
  • Map: Google Maps
  • Last checked: 3 November 2026

Koh Phangan (Surat Thani Immigration, Pha-ngan office)

This service point handles Koh Phangan district. The details come from the Bureau’s 2024 phonebook and we couldn’t find a newer official source or opening hours, so call before you go.

  • Address: 13/40 Moo 2, Ko Pha-ngan, Ko Pha-ngan, Surat Thani 84280.
  • Finding it: The service point is in the Thong Sala area. It’s small, so phone first, and keep the Samui office in mind if it can’t help.
  • Phone: +66 77 377 947
  • Email: [email protected]
  • Map: Google Maps
  • Last checked: 4 November 2026

Koh Tao (Surat Thani Immigration, Koh Tao office)

This service point handles Koh Tao. The details come from the Bureau’s 2024 phonebook and we couldn’t find a newer official source or opening hours, so call before you go.

  • Address: Koh Phangan District Office (front section), 2nd floor, Moo 3, Ko Tao, Ko Pha-ngan, Surat Thani 84360.
  • Phone: +66 77 456 947
  • Email: [email protected]
  • Map: Google Maps
  • Last checked: 4 November 2026

Surat Thani Immigration (mainland office)

This office is in Kanchanadit district, not in Surat Thani city, so allow time for the drive.

  • Address: 41/12 Moo 2, Thung Rang, Kanchanadit, Surat Thani 84290.
  • Finding it: The office is in Kanchanadit district, not in Surat Thani town. Type the full address into your map app rather than searching “Surat Thani immigration”.
  • Hours: Monday to Friday, 08:30 to 12:00 and 13:00 to 16:30.
  • Phone: +66 77 380 881 or +66 77 380 882
  • Email: [email protected]
  • Map: Google Maps
  • Last checked: 3 November 2026

Songkhla Immigration (Hat Yai)

The Songkhla office is in Hat Yai, so there’s no separate Hat Yai office to look for.

  • Address: 103 Phetkasem Road, Hat Yai, Hat Yai District, Songkhla 90110.
  • Finding it: The office is on Phetkasem Road in Hat Yai. Don’t go to the Division 6 headquarters in Thung Tam Sao, which is the regional command, not the counter you need.
  • Hours: Monday to Friday, 08:30 to 16:30.
  • Phone: +66 74 257 019
  • Email: [email protected]
  • Website: songkhlaimmigration.go.th
  • Map: Google Maps
  • Last checked: 3 November 2026

Booking an Appointment

Outside Bangkok, the Bureau publishes a booking link for most provincial offices in the northeast, north and south (Phuket isn’t listed). Bangkok uses its own online queue, linked in the Division 1 listing above. Division 3’s offices, including Jomtien, Kanchanaburi and Trat, aren’t on these pages.

  1. Find your province on the Bureau’s booking page for Division 4 (northeast), Division 5 (north) or Division 6 (south).
  2. Open your office’s link and pick a date and time, then bring your passport, TM.30 receipt and forms on the day.

If the calendar’s full, as it often is at Chaeng Wattana and Chiang Mai, we’d walk in early rather than wait weeks for a slot. And if you’ve just moved, file your TM.30 with your new office first. Our guide on changing your address (TM.30) shows how.

What to Expect on the Day

Offices open on weekdays and close on public holidays. Expect a queue number system. You get a ticket at the front desk, wait for your number, and an officer checks your papers at a counter. If anything’s missing, you’ll have to come back.

We’d go early. In May 2026, one visitor to Chaeng Wattana arrived at 7:45 and still got number 168. Smaller offices are quicker: a reader at Rayong in October 2026 was done in under an hour, and one at Udon Thani in April 2026 took 30 minutes.

Some offices close for lunch from 12:00 to 13:00 (the hours in each listing show which), so we’d get a ticket before noon. Some also keep your passport overnight: a Phuket reader in June 2026 collected theirs the next afternoon, so leave room for a second trip.

English at the counter varies by officer. A Phuket reader in June 2026 said the officer who checked their papers spoke perfect English, but at smaller offices we’d bring a Thai-speaking friend for anything unusual.

What to Bring for an Extension

Bring the originals and a set of photocopies, signed on each page. Division 1’s list for a marriage extension asks for:

  • The TM.7 application form with one 4 x 6 cm photo taken in the last 6 months.
  • Copies of your passport photo page, latest entry stamp, visa, TM.6 or arrival record, TM.30 receipt and latest 90-day report.
  • A bank letter confirming your balance, plus a copy of the bank book updated on the day you apply.
  • Four photos of you and your family at home (two outside, two inside) and a map to the house.
  • THB1,900 for the fee.

The official retirement list is shorter: the form, a passport copy, a bank letter and the bank book, plus health insurance papers if you hold an O-A visa. In practice, readers renewing retirement extensions at Chaeng Wattana in 2026 brought the same photo, copies and TM.30 receipt as above, and we’d do the same.

Bank papers cause more refusals than anything else in the reader reports we read. One reader who applied for a retirement extension at Jomtien in March 2026 said the office now wanted the bank book updated on the day itself, where the day before used to be fine, and another reader’s application was refused because the figures were THB100 out. In October 2026, a Rayong reader said the office treats a bank letter as valid for about a week, and in September a Chaeng Wattana officer asked a marriage applicant to show where their THB400,000 came from.

Our advice is to get the bank letter first, then update the book, and make no withdrawals in between. If the money came from abroad, ask your bank for a statement showing the transfers. Our retirement visa and marriage visa guides list the full requirements.

Good to know: some offices now ask for your TM.30 receipt at extensions when they didn’t before. A Chaeng Wattana retiree in October 2026 said it was the first time an officer had asked for it, so bring it every time.

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Fees and Online Services

Division 1’s fee list gives these prices:

  • Extension of stay: THB1,900
  • Re-entry permit: THB1,000 single, THB3,800 multiple

You can skip the office for some jobs. The online 90-day report works once you’ve made your first report in person, and you can file up to 15 days before it’s due. You or your landlord can file a TM.30 at tm30.immigration.go.th. Our re-entry permit guide covers when you need one.

Offices can also close at short notice. In September 2026, flooding shut Chaeng Wattana, Counter K and One Bangkok for two days, and readers reported Nonthaburi, Pathum Thani and Samut Prakan closed too. There’s no single closure list, so check your office’s Facebook page before a long trip.

FAQ

What’s the Thai immigration phone number?

Call 1178, the Bureau’s national hotline. For your own case, your local office is the better call.

Can I do my extension online?

Only for some visa types. Division 1 runs an online extension through VFS for a set list of reasons, and you still collect the sticker at Chaeng Wattana. Chiang Mai’s website also links to online extensions, but you go to the office afterwards for the stamp. For retirement and marriage extensions, plan on going in person.

What if my office’s website doesn’t work?

Phone the number in the listing, or 1178. The Pathum Thani and Chonburi sites wouldn’t open for us, and we found no working site for Hua Hin or Korat.

Can I use a different office from the one covering my address?

Plan on using the office that covers the address you’ve registered. The Bureau describes Division 1 as responsible for the Bangkok area only, and describes its other divisions by region. We found no official page saying an office accepts people from outside its area, so if you’re thinking of another one, we’d phone it first and ask. If you’ve just moved, file your TM.30 with the new office first.

Do I need a TM.30 before my extension?

In practice, yes. Division 1’s document lists for the Thai-family extensions ask for a copy of your TM.30 address report, and we’d bring the receipt to any extension. Lists differ by extension type and office, so check yours before you go.

Are offices open at weekends?

No. Every office on this list opens Monday to Friday only.

Sources Cited

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Saran Lhawpongsawad is the project manager at Thailand Starter Kit and a Bangkokian by birth, with work experience in the US and Japan. Saran manages our relocation operations and gives readers direct guidance on Thai legal and property matters, drawing on what it takes to live and run a business here. When not at the desk, Saran is outdoors exploring with family. You can connect on LinkedIn.

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