Making an Appointment: Tips for Public Hospitals

Although you can walk in to any hospital in Thailand and get treatment, it’s better to make an appointment by calling in advance. This is especially true for government hospitals.

By calling in advance, you won’t go to the hospital early and find out that the queues have been closed for the day, forcing you to wake up early to go to the hospital again the next day.

Since not all hospitals have international support, you may need to speak slowly and clearly on the phone.

Some hospitals might even have an online appointment service. But it may not function.

Good customer service may not be their first priority because of the significant number of patients they need to deal with each day. And from this reason, you might have to wait a few hours just to see a doctor for a few minutes.

Hospital staff are still helpful and friendly, but they won’t have much time to talk or take care of you. You may need to call them a few times in order to make an appointment or request information. So be patient with them.

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